We strive to provide clarity and transparency in our transactions. By purchasing from our website, you agree to the following refund terms: .
1. Refunds for Digital Products
All sales of digital products are final. No refunds will be issued once the payment is processed for digital products, including e-books, software downloads, and other electronic goods.
2. Refunds for Subscription-Based Software
Annual Subscriptions:
- Refunds are available within 7 days from the date of payment.
- If a refund is requested, only the remaining months (excluding the current billing cycle) will be refunded. The amount for the ongoing billing cycle is non-refundable.
Monthly Subscriptions:
- Refunds are available if requested within 2 days of payment.
- Payments made after the 2-day grace period are non-refundable.
3. Refund Request Process
To request a refund, please contact us with your purchase details, including the order ID and payment confirmation. We aim to process eligible refunds within 10 business days.
4. Exceptions
- Refunds will not be issued for user errors during the checkout process, including incorrect selection of products or subscriptions.
- Refunds are not applicable for promotional or discounted products unless explicitly stated in the promotion terms.
5. Disputes
If you believe you are eligible for a refund that has not been addressed, please contact our support team. We will review the matter and provide a resolution as per this policy.